What you need to know before you arrive:

• Buy your tickets online. Drop-in spaces are limited
• Arrive in your clean swimwear. Change rooms are not available.
• Leave all valuables at home. Lockers are not available.
• Washrooms will be open. Masks are mandatory in the washrooms.
• Merchandise and towel rentals are not available.
• Kickboards are not available for rental, but patrons may bring their own.
• Snorkels are not permitted unless equipped with a purge valve.

When you arrive, here's what to expect:

• Stay 2 m apart from people who aren't in your household or social bubble.
• Follow the signs to the new entrances.
• Scan your ticket when you enter and put on the wristband provided.
• Stay in your designated pod and follow the one-way signs when moving around the pool perimeter deck.
• Shower on deck before entering the pool.
• Keep 5 m apart from other people in the swimming lanes.
• Follow the entrance and exit signs for the washrooms.
• Exit the pool promptly at the end of your swim session. Re-entry is not permitted (except for using the washrooms at Second Beach).
• Follow staff directions and ask for assistance if needed.

Customers who don't follow the rules and safety guidelines of the pool may be asked to leave without a refund or prevented from registering for future sessions.

To encourage physical distancing, we are:

• Reducing capacities in alignment with new protocols around decreased bathing loads
• Creating timed swim sessions (45 minutes for length swimming and 90 minutes for general swimming)
• Making swimming lanes for length swimming wider
• Selling tickets online for swim sessions
• Setting up one-way travel around the pool deck perimeter
• Providing a pod (a painted rectangle) for up to two people on the pool deck to rest and sunbathe (preschoolers ages 0 to 4 are exempt)
• Clearing and cleaning the pool after every 90 minute session